Products & Services / Corporate Services / Call Centre Infrastructure
Call Centre Infrastructure

Bypass the challenges and exorbitant capital costs involved in setting up a Call Centre. Leverage the existing, ready-to-use premises and technology infrastructure at Reliance World to run a Call Centre.
 
How It Works
Reliance World, with its best-of-breed physical and telecom infrastructure, high-speed broadband Internet connectivity, LAN network and support for running voice and non-voice processes has all the necessary prerequisites for running a Call Centre. Not to mention, prime location presence in 105 cities.

Benefits

  • No capital expenses
  • No long term contracts
  • State-of-the-art PCs equipped with headsets and high-speed broadband Internet connectivity
  • Internet and IPLC lines
  • IT and process support
  • Predictive Hosted Dialer (optional)
  • HR Sourcing and Ascent Training (optional)
  • Prime locations
  • Flexibility to scale up operations
  • Comfortable air-conditioned environment
  • Backup power supply
  • Ergonomically designed chairs
  • Housekeeping facilities
  • Provision of food (dry snacks) and beverages